FAQ – Ashley HomeStore Furniture House

1. What does Ashley HomeStore’s product range include?

At Ashley HomeStore, an American furniture store, you will find a wide selection of high-quality furniture, including:
 

• Sofas
• Upholstered furniture sets
• Living room furniture
• Dining room tables and chairs
• Bedroom furniture
• Mattresses
• Outdoor furniture
• Home decor and interior accessories

Our collections combine modern design, comfort, and durability for every home.

2. How can I place an order at Ashley HomeStore?

You can purchase furniture from Ashley HomeStore in several convenient ways:
 

• Visiting our Tbilisi and Batumi branches
• Ordering through the official website
• Contacting us via social networks or phone

For more details, our team will help you place your order quickly.

3. Can I customize furniture (color, shape, size)?

Ashley Furniture Inc. is one of the largest furniture manufacturers in the world. Most of the company’s products are produced in series; however, certain products can be custom-ordered, including:
 

• Storage beds
• Some dining tables

In case of special requirements, our consultants will help you choose the best solution for your needs.

4. Do you offer furniture delivery, and what are the costs?

Ashley HomeStore delivery service is available in Tbilisi and Batumi:
 

• Free delivery for orders over 3,000 GEL
• 30 GEL for orders under 3,000 GEL
• Hand delivery to higher floors: 10 GEL per floor above the 3rd

Delivery costs to other regions are calculated individually.

5. How long does delivery take?

Delivery times depend on product availability:
 

• Furniture in Georgia warehouses: 1–10 days
• Products in transit or custom orders: 30–90 days

We always inform customers of exact delivery times in advance.

6. Where is Ashley HomeStore furniture manufactured?

Furniture is produced in modern factories worldwide, following American quality standards, including:
 

• USA
• Vietnam
• China
• Turkey

7. What materials are used in Ashley HomeStore furniture?

All Ashley furniture is made from eco-friendly and safe materials:
 

• Materials undergo strict quality and safety checks
• Renewable plantation wood is used
• Compliance with environmental and health standards

8. Which banks offer installment plans for Ashley HomeStore furniture?

Our partner banks include:

• TBC Bank
• Bank of Georgia
• Credo Bank

You can choose:
 

• 4-month interest-free installments
• Longer-term installments with favorable interest rates
   

9. Where are Ashley HomeStore stores located in Tbilisi and Batumi?

Visit Ashley HomeStore at the following locations:

Ashley HomeStore furniture stores in Tbilisi:

• Georgian-American Friendship Street #43, Tbilisi 
   📞 +995 32 2 560 530
   
• Avjebi Sakha, Tbilisi 
  📞 +995 32 2 560 530
   
• Hualing Plaza, Tbilisi
   📞 +995 32 2 560 530

Ashley HomeStore furniture store in Batumi:

• Melikishvili Street 92, Batumi
  📞 +995 32 2 560 530

See our store map for directions.

10. How can I contact Ashley HomeStore for more information?

You can reach our customer service team:
 

• Phone: 032 256 05 30
• Social media messages
• Visit our branches in Tbilisi and Batumi

Our team will gladly assist with choosing furniture and completing your order.